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How to use the new Borrowing Capacity Calculator

Updated over a week ago

The new Borrowing Capacity Calculator brings enhanced features, improved accuracy, and a modern interface design. This guide will walk you through how to access the calculator, use its modules, validate your data, and generate clear lender results.

1. Accessing the new calculator

Accessing from an opportunity (Borrowing Capacity v2):

  1. Open the CRM app.

  2. Select opportunities from the left-hand menu.

  3. Open the relevant opportunity record.

  4. Select Calculations from the sub-menu.

  5. Click the + Add drop-down.

  6. Select Borrowing Capacity v2.

By using this option, your calculations will be saved within the selected opportunity and your client’s financial data will automatically sync with the calculator.

Accessing as a standalone calculator (outside an opportunity)

A. Via the the Mercury Nexus dashboard:

B. Via the the CRM dashboard:

C. Via the the Research app:

Important

If you are accessing the calculator via the Mercury Nexus dashboard, CRM dashboard or the Reseach App (as a stanalone calculator outside an opportunity), please remember to save your calculations before closing the calculator.

You can find all your saved calculations in the Research App.

Read this Wiki article to learn how to save your results and attach them to an opportunity.

Note: The original calculator (v1) is still available and can be accessed via an opportunity. However, the new calculator is recommended as it includes more features and a streamlined workflow.

2. Understanding the calculator modules

Applicants

  • Enter details for up to four applicants (same as Apply Online).

  • New: Marital status determines household grouping if this is set in the contact of the opportunity.

  • Married applicants are treated as one household. Shared dependents, expenses, and liabilities are entered once - not duplicated. This makes data entry faster, cleaner, and more accurate.

Proposed loan

Enter the proposed loan amount and security value to generate the LVR (loan-to-value-ratio) based on your client's scenario.

You can also:

  • Link existing properties as security.

  • Add multiple securities (no restrictions).

  • Specify if a property is being refinanced.

Income & earnings

  • Add PAYG incomes.

  • Add self-employed income alongside PAYG.

  • Selecting self-employed activates the Business Income section for detailed entry.

Living expenses

  • Living expenses can now be entered per household based on marital status, not just per applicant.

  • Flexible options:

    • Enter one total monthly expense (e.g., $2,500).

    • Or itemise expenses by category.

3. Validation: Errors vs. warnings

One of the biggest improvements in the new calculator is built-in validation.

Errors:

  • Missing required data (e.g. income).

  • Must be fixed before lender results can be calculated.

  • Clicking an error scrolls you to the exact field.

Warnings:

  • Incomplete or optional details.

  • Don’t block calculations but may affect accuracy.

  • Clicking a warning also scrolls you to the field.

  • This ensures your results are accurate and reliable before proceeding further with the opportunity.

4. Lender results panel

The results panel has been redesigned for speed and flexibility.

Favourites & pinning

  • Pin or favourite lenders for quick access.

  • Favourites remain visible at the top or bottom of the panel as you scroll.

  • Filter results to show only your favourites for a simplified view.

Customising rates

Two ways to test scenarios:

1. Individual discounting

  • Edit a lender’s rate, save, and recalculate.

2. Generic discounting

  • Apply one discount across all lenders at once.

Generating reports

  • Create a lender comparison summary with modern visual formatting.

  • Includes rates, repayments, and other key data.

  • Works like a merge doc, but clearer and more client-friendly.

Note: Throughout the tool, you can expand or collapse sections. For example, if you want to focus only on lender results, collapse all other sections for a distraction-free view.

Feedback

Please use the Feedback button (located at the top right-hand corner of the calculator dashboard) to share comments or suggest improvements. This makes it easier for our product team to track and implement updates.

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