How to Manage Credit Guide and Credit Quote Documents Effectively in Connective
Managing Credit Guide and Credit Quote documents in Connective involves understanding document generation formats, ensuring accurate data population, meeting signature requirements, and adhering to compliance guidelines. This guide provides a comprehensive overview to help you navigate these processes efficiently.
Document Generation: Word vs. PDF Formats
When creating a new Credit Guide from an opportunity, the document is generated as a Microsoft Word file rather than a PDF. This is because compliance document merge templates in Connective are designed to use Word format for merging data and generating documents correctly. This ensures that the initial Credit Guides are produced accurately.
Ensuring Accurate Data Population
To ensure that client address and contact details populate correctly in the Credit Quote document:
Set the intended applicant as the Primary Applicant in the Opportunity.
Regenerate the Credit Quote document.
The system pulls client details (such as address, phone number, and email) from the Primary Applicant record. Ensuring the correct applicant is marked as Primary resolves issues with missing contact information.
Signature Requirements for Credit Guides
A Credit Guide will not generate as a completed "Credit Guide - Signed" document until all applicants have signed. Once all required signatures are collected, the system creates a new file labeled "Credit Guide - Signed," which includes all signatures. This ensures that the document is complete and compliant.
Compliance and Record-Keeping
You can download the Credit Guide to provide it to clients. To remain compliant:
Record evidence in the Opportunity that the Credit Guide was provided within the required legislative timeframe.
If the Credit Guide provided is older than the allowed timeframe (e.g., 90 days), issue an updated Credit Guide and record evidence of this in the Opportunity.
This ensures that your documentation meets compliance requirements and is up-to-date.
Summary
By understanding the nuances of document generation, ensuring accurate data population, meeting signature requirements, and adhering to compliance guidelines, you can effectively manage Credit Guide and Credit Quote documents in Connective. Following these best practices will help you maintain accuracy and compliance in your credit documentation processes.