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Submitting applications to LoanApp
Submitting applications to LoanApp
Updated over 4 months ago

Access to LoanApp is found under the 'Submit to Loanapp' button in the Opportunity record.

How to Submit a Lodgement to LoanApp

Create an Opportunity, then select a Loanapp Lender.

Click on the 'Submit to Loanapp' button

If you have not selected either 'Full Doc' or 'Low doc' category is not selected on the opportunity then you will be presented with a pop-up asking you to select one of these options

LoanApp will open, auto-populating with any data you have entered into Mercury under the Opportunity or associated Contacts

Complete your application and submit it up to the Lender.

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For an in depth run through of entering an application into Loanapp view this article

Opening an existing Lodgement in LoanApp

When you have already sent your opportunity to Loanapp the 'Submit to LoanApp button will automatically change to 'Edit in Loanapp'.

To open an an existing LoanApp application click on the 'Edit in LoanApp' button and select the lodgement from the dropdown

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LoanApp Lodgements

To view a summary of your Loanapp applications under your Opportunity, click on the 'Lodgements' tab in the Opportunity sub-menu.

Double-click on a lodgement in grid and it will open in Loanapp.

Can I clone or link generated LoanApp applications to other Opportunity records?

Currently there is no option to Clone or move a LoanApp application to a different Opportunity record. You will need to start a new LoanApp application via the opportunity record.

Can I delete or remove LoanApp Lodgements in Opportunity records?

You can not delete or remove LoanApp Lodgements from an opportunity.

LoanApp also has it's own in app support! Just use the Chat icon from within LoanApp.

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