Understanding best interests duty (BID)
Best interests duty (BID) is a core obligation under the National Consumer Credit Protection Act (NCCP Act). Use this guide to understand what BID is, when it applies, who it applies to, and the key principles you must follow as a mortgage broker.
What you need to know at a glance
Need help?
If you need help understanding best interests duty or your compliance obligations, contact your Compliance Support Manager or email [email protected]