All Collections
Compliance
120 articles
Mercury Nexus compliance centre demo
Module 6: BID Scenarios
Module 5: Understanding conflicted remuneration
Module 4: Understanding the conflict priority rule
Module 3: A step by step guide to acting in your clients’ best interests
Module 2: How to prepare your business for BID
Module 1: Best interests duty (BID) 101
How to remain compliant when assisting customers with personal loans
Best interests Duty – FAQ’s
BID Examples - Documenting the Summary of Requirements (Handy Hints)
The Little Book of BID
Best Interests Duty Resources
Data Breach Policy
It’s time to crack down on loan fraud!
Talking through living expenses with Dan & Erminia
Living Expense Assessments and Interview Questions made easy
Combined Industry Forum (CIF) - Broker Reporting
Admin vs Credit Activities – are your staff crossing the line?
Credit Reporting & the introduction of CCR (Comprehensive Credit Reporting)
Conducting non-face to face client meetings, verifying identity and virtual signatures - COVID 19
Guarantee Lending
Outsourcing Obligations
CIF Reform 6 - Information sharing
Are you considering an off-panel lender?
Your guide to using off panel lenders
Your guide to using off panel lenders for asset finance
Overview of Mandatory Breach Reporting
Customer notification of Mandatory Breaches
Preparing your business for Mandatory Breach Reporting obligations
Privacy: Respecting and Protecting your customer's information
Reference Checking Protocol
Reference Checking Protocol- Consent wording
Design and Distribution Obligations
Internal Dispute Resolution
The Hawking Prohibitions
Lender Clawbacks and Internal Refinances
BDMs in Broker Businesses
Fraud
How Do You Get a Credit Report in China?
The Six C's of Compliance
Self Managed Super Funds
Reverse Mortgage - Credit Representative
Resignation Process - Credit Representative of Connective
Request for 'Own Loan' application
Request for 'Off-Panel' lender application
Referral Agreement
Privacy Statement and Policy
Privacy Requirements
PI and AFCA membership requirements
Interpreting overseas correspondence and supporting documentation
Overseas Income Requirements
Mentoring
Loan Scenarios: What Compliance Documents do you need?
Document Retention
Dispute Resolution Process
Client Living Expenses
Connective Compliance Borrowing Calculator - Credit Representatives
Conflict of Interest
Conducting non face-to-face client meetings
Asset Finance
Annual training requirements for Credit Representatives
Apply Online Compliance Documents - Supporting Docs Tab
Bank Statement Technology Policy for Connective Credit Representatives
Variations to existing loan contracts
Self Managed Super Fund lending
Reverse Mortgage - ACL Holders
Resignation Process - ACL Holders
Professional Indemnity Insurance
Managing Conflict of Interest
IT Compliance Certificate
How to verify a Company’s Legitimacy in China
Dispute Resolution - Internal and External
Connective Policy Manual
Connective Compliance Servicing Calculator
Completion of your Annual Compliance Certificate
Chinese Credit Reports
Cancelling my Australian Credit Licence
ASIC Membership Requirements under NCCP
Advertising Guidelines - ASIC RG234 & Information Sheet 103
ACL Referral Agreements
ACL Guidance on Privacy Requirements
Cashdeck: Free trial for ACL holders
ACL Attestation
Updating your ACL contact information
ACL Compliance Program
General conduct obligations of credit licensees