Important: Connective's full privacy policy wording can be found here: Privacy Statement and Policy.
Understanding the Privacy Act
The Privacy Amendment (Enhancing Privacy Protection) Act 2012, released on 12 March 2014, amends the Privacy Act 1988. This amendment affects every business, company, and individual across Australia. When legislation is amended or a new Act is introduced, there may be small or significant changes to the way we handle customer information.
Australian Privacy Principles
The Privacy Amendment Act introduced a new set of privacy principles that regulate how personal information is handled by government agencies and businesses. These new principles are called the Australian Privacy Principles (APP) and replace:
The existing Information Privacy Principles that apply to government
The National Privacy Principles (NPP) that apply to businesses
Managing client information responsibly
The way you manage your clients' personal and private information is an important part of your business. For all advertising, email, websites and social media, your clients should be able to read how you will secure their personal information.
Important: Clients must have access to information about how you protect their personal data across all communications channels, including websites, social media, email, and advertising materials.
Implementing privacy across your communications
Email signatures
Email signatures should contain a condensed version of the Privacy Policy, especially if you are using email as a marketing tool to advertise. Refer to Refer Email signature.
Websites and social media
A full Privacy Policy should be available to your clients on request or as a link included on your website or social media. Refer to Websites or Social Media.
Note: Always ensure clients can easily access your full privacy policy through your website or social media channels.
Privacy resources
For guidance on the Australian Privacy Principles, visit the Office of the Australian Information Commissioner (OAIC):
Banking Code of Practice updates
In response to the Australian Banking Association's (ABA) new Banking Code of Practice, Connective has updated its privacy policy to include sensitive information handling requirements.
A copy of the updated privacy policy is available here
Additional information
Understanding and implementing these privacy requirements protects both your clients and your business. Review your current practices against the Australian Privacy Principles to ensure compliance.
Need help?
If you need guidance on privacy requirements or have questions about implementing privacy practices in your business, contact your Compliance Support Manager or email [email protected].