Connective

BDMs in Broker Businesses

Fraud

Understand how Chinese credit reports work and how clients can obtain one to support your lending assessment.

Obtaining a credit report in China

Learn how to apply the six C’s of compliance to meet your responsible lending and record-keeping obligations.

Understanding the six C's of compliance

Reverse Mortgage - Credit Representative

Resignation Process - Credit Representative of Connective

Learn when and how to request Compliance approval before writing your own loan or a loan for an immediate family member.

Requesting approval for an own loan application

Learn when and how to request Compliance approval before submitting an application to a non-panel lender.

Requesting approval for an off-panel lender application

Referral Agreement

This article outlines the requirements for use of the Privacy Policy and Short Form Privacy Statement for Connective Credit Representatives

Privacy Statement and Policy

Privacy Requirements

PI and AFCA membership requirements

Interpreting overseas correspondence and supporting documentation

Overseas Income Requirements

Mentoring

Loan Scenarios: What Compliance Documents do you need?

Document Retention

Dispute Resolution Process

Client Living Expenses

Connective Compliance Borrowing Calculator - Credit Representatives

Conflict of Interest

Conducting non face-to-face client meetings

Understand your responsible lending obligations for Asset Finance consumer loans and how to manage compliance in Mercury Nexus.

Asset Finance – responsible lending and compliance requirements

Annual training requirements for Credit Representatives

Learn how to upload mandatory NCCP compliance documents to the Compliance Checklist in ApplyOnline (AOL).

ApplyOnline compliance documents – Supporting Docs tab

Bank Statement Technology Policy for Connective Credit Representatives

Variations to existing loan contracts

Connective Credit Representatives

Corporate v Individual CR number - which to use when

Compliments and Concerns

Advertising Requirements: Social Media

Advertising Requirements: Websites

Advertising Requirements: Outdoor signage and vehicles

Advertising Requirements: Newspaper advertisements, marketing flyers and brochures

Advertising Requirements: Lender logos on your website

Advertising Requirements: Email signature

Advertising Requirements: Complimentary products

Advertising Requirements: Common Advertising Errors

Advertising Requirements: Competition campaigns

Advertising Requirements: Company Letterhead

Advertising Requirements: Advertising Interest Rates or Loan Repayments

Advertising Requirements: Business cards

Advertising Requirements: ASIC Guidelines to Advertising Terminology and Disclaimers

Advertising Requirements

Responsible Lending: Compliance Support

Responsible Lending: Summary of Requirements and Credit Proposal Document

Responsible Lending: Preliminary Assessment

Error when trying to generate the Preliminary Assessment

Responsible Lending: Compliance Calculators

Responsible Lending: Needs Analysis

Responsible Lending: Quote

Responsible Lending: Credit Guide

Responsible Lending and Compliance Requirements

Streamlined and simplified refinances

Responsible Lending

MARS - Mercury Assurance Review System

Credit Guide Actions

Summary of Requirements and Credit Proposal Disclosure (SoRCP) Actions

Credit Quote and Needs Analysis Actions

Best Interests Duty (BID) Actions

Preliminary Assessment Actions

Calculator Actions

Verification Actions (Supporting Documents)

File Reviews and Corrective Actions

Find answers and get help from Intercom Support and Community Experts

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