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What is DigiSign?

Find out how DigiSign lets your clients digitally sign documents within Mercury Nexus.

Updated yesterday

DigiSign is Connective’s digital signature solution built directly into Mercury Nexus. Use this guide to understand what DigiSign does and how it supports a faster, simpler signing experience for you and your clients.

What is DigiSign?

DigiSign allows your clients to digitally sign documents through the Client Centre, without leaving the Mercury Nexus ecosystem. Signed documents and signing certificates are automatically returned to the relevant Opportunity Record, removing the need for manual uploads or version control.

How DigiSign works for brokers

Once you send a document for signing, DigiSign manages the full signing workflow for you.

  • Send any document to your client for digital signature

  • No signing tags or manual version control required

  • Signed documents and signing certificates automatically appear in the Opportunity Record

  • All completed documents are saved in the Attachments tab

This reduces follow-up, rework, and the risk of using outdated documents.

What your clients experience

Clients access DigiSign directly from the Client Centre. This means:

  • One email invitation from you

  • One secure platform to review application details and sign documents

  • A simple, guided signing experience on desktop or mobile

This helps create a smoother and more professional client journey.

Need help?

If you need help using DigiSign in Mercury Nexus, contact your Partnership Manager or email [email protected].

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