Questions
What is a digital signature?
A digital signature allows documents to be signed using an online platform, while verifying that the person signing is who they say they are.
Digital signatures can vary in credibility depending on the security features the platform has used.
DigiSign offers a secure signing-process which provides a high level of confidence in the authenticity and integrity of digital documents and messages.
What is the difference between an e-signature and a digital signature?
An e-signature is simply an image of your signature that can be pasted into a word or PDF document, often within signature panels and checkboxes that can be located throughout a document.
A digital signature is an electronic signature that uses cryptographic techniques to verify the authenticity and integrity of a digital document. Platforms like DocuSign and DigiSign produce a digital certificate which confirms the who digitally signed the document and the integrity of that document (i.e., that it has not been changed).
The digital signature ensures that any tampering with the document after it's been signed will be detected, providing a higher level of security and trust.
Because digital signatures are more secure and tamper-evident, they are generally more widely accepted in legal contexts compared to basic e-signatures.
You can use DigiSign for all your Connective Compliance documents.
Does DigiSign allow the user to electronically sign specified signature blocks within the document?
Currently, DigiSign does not have this capability. Users of DigiSign will be able to digitally sign the document in its entirety with the digital signature appearing at the end of the document.
What happens if I want to continue to use DocuSign?
You can still use DocuSign if you would prefer to. You will need to create your own account with DocuSign and use your account outside of Mercury Nexus.
What happens if I have a DocuSign request in progress that hasn’t come back by the 28th of September?
Once your client has signed the document, it will still appear in the attachments section of your opportunity record. You just won’t be able to send any new requests.
Is there a limit on the number of users for DigiSign?
No there’s no limit to the number of DigiSign users. You can have as many users as you would like for free.
Can admin users have access to DigiSign?
Yes they can. Anyone with a Mercury Nexus account can access DigiSign.
What do the different statuses mean in the DigiSign tracker?
Draft - This request has been created, but hasn't been sent to the client
Pending - The request has been sent to the client, but the client hasn't signed the document yet.
Signed - Client has signed the document.