Leveraging Connective AI for Complex Lending Policy Questions
Introduction
Connective AI is a cutting-edge tool designed to streamline your navigation of lender policies for home loans. Integrated seamlessly into the Connective CRM and Research App, this tool empowers you to deliver accurate and efficient answers to your and your clients' questions. With support for over 14 leading Australian lenders and plans to expand to 20 lenders by February 2025, Connective AI is transforming the way you handle complex scenarios.
Accessing Connective AI
To access Connective AI, simply click the "Ask Connective AI" button located in the top navigation of the CRM and Research App. This launches a dynamic modal interface designed for seamless interaction. The modal allows you to pose detailed and multifaceted questions about lending policies, general lender terms and conditions, forms, and other important documents, ensuring prompt and accurate responses.
Capabilities of Connective AI
Connective AI is meticulously designed to:
Provide Accurate Policy Information: The tool retrieves and interprets relevant data directly from associated lender files, including policies on income types, security types, terms, and conditions.
Ensure Comprehensive Coverage: Supporting over 14 lenders, including top names such as Commonwealth Bank (CBA), ANZ, NAB, and Westpac, the tool delivers thorough analysis across multiple financial institutions.
Deliver Clear and Consistent Answers: Responses are formatted with clarity, presenting numerical and policy data in an organized manner for ease of understanding.
Handle Complex Queries: Whether you are inquiring about Centrelink income, self-employment scenarios, security policies for rural properties, or lender terms and conditions, Connective AI provides detailed, lender-specific answers.
Answer Commission-Related Questions: Brokers can ask detailed questions about lender commission structures, clawback policies, and schedules. For instance, the tool can calculate commissions over time based on different lending scenarios or answer queries like, "How much will I earn if I go with this specific lender over 6 years?" or "Which lender provides the highest commission for my client's scenario?"
Support Conversational Interaction: This progressive AI model enables you to refine your queries and build on previous answers, creating a conversational flow that helps narrow down information based on your needs.
Advanced Calculations and Research: The tool can perform advanced calculations, such as estimating commission earnings over time or comparing policies across multiple lenders to identify the best financial outcomes for your clients.
Enhanced User Experience
Input Features
Text-Only Questions: Input is limited to plain text, stripped of HTML or code, ensuring secure and reliable processing.
Character Limits: The input accepts questions between 30 and 500 characters, guiding you to provide concise yet detailed queries.
Interactive Submission: Questions can be submitted by pressing Enter or clicking the Send button. Once submitted, your input is displayed in the conversation history for easy reference.
Persistent Conversations
Your session history, including previous questions and answers, is available for 72 hours, ensuring continuity and convenience.
Supported Lenders
Connective AI currently supports the following lenders:
Bank of Melbourne
Bankwest
St George
Westpac
AMP
Commonwealth Bank (CBA)
Macquarie Bank
NAB
ANZ
ING
Suncorp
ME Bank
Resimac
Connective CHL Essentials
Connective CHL Select
Connective CHL Elevate
Connective CHL Solutions
La Trobe Financial
Auswide Bank
Ubank
Newcastle Permanent
Heritage Bank
Bank of Queensland (BOQ)
By February 2025, this list will expand to include six additional lenders, further enhancing the tool's versatility.
Using Connective AI Effectively
To maximize the benefits of Connective AI:
Be Specific: Clearly articulate the details of your query, including income type, property security, or other relevant parameters.
Leverage Complex Scenarios: The tool excels at processing multi-layered questions involving multiple lenders or unique client situations.
Consult Key Documents: Familiarize yourself with the foundational documents mentioned earlier, as they contain essential policy information.
Disclaimer
The information provided by Connective AI is not official financial advice and should be used solely as a guidance tool to expedite your research process. While we strive to keep lender documents and the tool's knowledge up-to-date, errors may occur. Connective AI is continuously learning and improving over time. Your feedback is invaluable in enhancing the tool's accuracy and functionality.
All user queries are recorded to improve the AI model's training and quality. Please refrain from entering any personally identifiable information (PII) or sensitive client data when using the tool.
Connective AI is an indispensable tool, simplifying the process of navigating intricate lender policies. With its ability to retrieve, analyze, and present comprehensive policy details—including commission structures, clawback policies, and long-term earnings potential—you can confidently address client questions and identify the best solutions for their needs. As the tool continues to evolve and expand its lender support, it will remain a cornerstone of efficiency and accuracy in the lending process.