There are two Types of Errors :

You can troubleshoot these types of errors by checking the error message. This can be done by going into the Activity Tab

To expand the Application Activity items please click on See full details toggle

Look for Keyword in the error message. Ex: The value "Meander". This is an issue with the street type Meander. Check for any address that as a street type "Meander" and amend it accordingly and resubmit the application.

If you are unable to find the error or if it is not clear, please contact Mercury Helpdesk via email [email protected] or clicking the Wait for the team button in an active chat and the team will be happy to assist.

System Errors can occur due to Lender Gateway Outage or if the lender is performing a System Maintenance.