Why add additional email addresses?
Lender back channel messages are normally sent to the primary email address linked to your Apply Online profile.
Adding additional email addresses ensures other team members or support staff also receive these communications.
Before you begin
You must have access to your Apply Online user profile.
Email addresses must be entered correctly and separated by commas if adding more than one.
Important
All additional email addresses will receive every back channel message sent to your account.
Add additional email addresses
Log in to Apply Online.
In the top right corner, click your initials.
Select User settings.
Click the settings icon next to Your user settings.
In the email field, paste the additional email address.
If adding more than one email address, separate each address with a comma.
Click Save.
From this point, all lender back channel messages sent to your account will also be sent to your additional email addresses.
Review your email list
Return to User settings at any time to update or remove email addresses.
Ensure the list remains current to avoid missed lender communications.
Need help?
If you need help updating your Apply Online user settings, contact your Partnership Manager or email [email protected].