The supporting documents section needs to be completed before submitting the application to Apply Online.

The lender will provide document checklists comprising of document cards. You will need to allocate documents into the cards and verify the information is correct.

Once the checklist is complete you will be able to submit your application.

The Supporting Documents list of required documents is generated when you access the Documents section. It will generate the list based on the data entry in the preceding sections.

The various document cards are never removed from the list. If you access the Documents section before completing the data entry in the preceding sections you may be presented with incorrect supporting document requirements. If the document card allows it, you would request an exception. Altering data in the preceding sections after accessing the Documents section may also produce duplication in the documents cards. Where this has occurred you will be required to upload a document or request an exception.

Documents which have been uploaded can be deleted using the available menu provided they have not been submitted through to the lender.

Once the supporting documents have been submitted to the lender they cannot be removed from the application.

Ensure that any document containing TFN numbers has been redacted prior to submission. Apply Online has a tool to redact documents. Instructions can be found here.