Use this guide to remove or adjust commission splits for a payee in Mercury Nexus. You’ll learn how splits behave for manual and automatic allocation, how to zero out splits for individual loans, and how to inactivate a payee when needed.
What is a payee split?
Payee splits determine how commissions are distributed across people or entities linked to a loan account. Once a split is applied, it continues until commissions cease or you manually update or remove it.
Remove manual payee splits
Use this method when the payee is set to manual allocation.
Open Commissions in Mercury Nexus.
Go to Loan accounts.
Select the loan that needs updating.
Open the Payees or Splits section.
Reduce the percentage to 0% or delete the row (if available).
Save your changes.
Tip
Keep a list of loans that need updating because each loan must be changed individually.
Remove automatic payee splits
Automatic splits are applied based on the loan writer linked to the payee. Because automatic rules reapply on every commission run, removal steps depend on whether you’re removing splits entirely or only from selected loans.
If all automatic splits need to be removed
Open Manage payees in Mercury Nexus.
Select the payee.
Change the splitting method to manual allocation.
Return to each loan and remove the split using the steps under Remove manual payee splits.
Important
Automatic splits will continue to regenerate unless the payee is moved to manual allocation first.
If splits should be removed only from selected loans
Use this method when a payee still needs automatic splits on some loans but not others.
Keep the payee linked to the loan account.
Open the loan in Loan accounts.
Set the split percentage to 0% for the payee.
Save your changes.
Note
Automatic splits recalculate on every commission cycle. Setting a split to 0% prevents the system from recreating the removed split.
Inactivate a payee
Payee records cannot be deleted in Mercury Nexus, but you can mark a payee as inactive so they no longer appear in selection lists.
Open Manage payees.
Select the payee.
Change the status to Inactive.
Save your changes.
Tip
Inactive payees remain in historical reporting but cannot be selected for new assignments.
Need help?
If you need help adjusting payee splits or managing commissions, contact your Partnership Manager or email [email protected]