If your account has Commissions Splitting access you can manage your Payees and set up Commission Splits directly from the Mercury Commissions App.
Note: For password assistance the Payee will need to contact the person or group that provided that account. Connective cannot alter Payee passwords.
Creating a new payee
Mercury has the facility to manage Commission Splitting with 3rd parties.
Commission Splitting access is required before a user can create a new payee. To enable access, please refer to Commissions Access in Mercury
In the Commissions App, select the Manage Payees tab.
Click Create new payee.
Enter the Payee details:
Name (required): This is the Broker or Company name.
Email (required): This email address will be sent the secure one time password (OTP) when logging in.
Phone Number (required): This is the mobile number which will be sent the secure one time password (OTP) when logging in.
Virtual Branch: You can link your Payee with a Virtual Branch so their payments only appear under that branch.
Address Details (required): The Broker or Company address.
ABN (required): This field is transferred into your Payees RCTI statements, which the Mercury system automatically generates.
Password (required): Combined with the CP number, it can be used for payees to log in to view their payment details. They can log in via the Mercury portal.
UFC Default (required): Upfront percent or dollar amount this payee will receive of loans allocated to them.
TC Default (required): Trail percent this payee wil receive of loans allocated to them.
TC Default Value(%) (required):
Linked Broker (not required): Link the Payee to an existing Mercury user (a Mercury user should only be linked to ONE payee).
Splitting Method: You can choose for this split to automatically be applied to loans with a particular loan writer, OR manually allocate this split for each Loan Account.
Account Details: Bank account payment will go to.
Note: Browser extensions such as LastPass can populate some fields such as the Username and Password fields. If you see the LastPass logo appearing in those fields you should add an exclusion for the Nexus Admin App to prevent this from occurring.
Payee Login
After the payee has been created, note the Payee ID. When a payee wants to look at their RCTI's, they will log in to Mercury with this ID as their username. The password entered into the Payee Details record will be their password. A One Time Password (OTP) is sent to the listed email and mobile on the payee. Once this is entered the Payee can access the portal.
Double click on a payee to change the details.
Activating and Inactivating Payees
Active/Inactive Toggle:
The "Active/Inactive" toggle is available on top of the Payee Management page, located next to the “+ New Payee” button.
This toggle defaults to "Active" but allows you to switch to view inactive payees when needed.
Only users with permission to manage payees will see this feature.
Process of making a Payee inactive:
When managing payees, you can now mark them as Inactive by removing their "Mercury Access Active" status.
To do this, simply uncheck the "Mercury Access Active" box in the payee's detail modal and save your changes.
Once a payee is marked inactive, they will no longer appear under the "Active" tab. Instead, they will be listed under "Inactive," where they can be reactivated at any time by the group admin.
Behavior of Inactive Payees:
Inactive payees cannot access the Commissions App and cannot be assigned to new commission payments or splitting templates.
Existing splitting templates where the payee was previously assigned will still display the inactive payee, but no new inactive payees can be assigned.
For instance, if “James” was used as a payee in a template before becoming inactive, he will still be visible in that template. However, you cannot assign any other inactive payees in new or existing templates.
Why I might need to mark a Payee as inactive?
This update simplifies payee management by ensuring that your active payees list only contains those who are currently in use. You will no longer have to navigate through inactive users, making your workflow more efficient.
Inactive Payees with no active commission splits will be excluded from the Commission statements and Commissions statement exports.
Note: For password assistance the user will need to contact the person or group that provided that account. The Mercury Helpdesk is not permitted to alter these passwords.
Payee user accounts can not be deleted for auditing purposes