Commissions Access in Mercury Nexus

Use this guide to understand the different types of commissions-related access in Mercury Nexus and how to enable them for your team. The two available access levels are Commissions access and Commission Splitting access, each providing different permissions depending on what the user needs to do.

Commissions access allows a user to view and manage the organisation’s commissions data in Mercury Nexus. This includes statements, loan account information, variations, volumes and reporting tools. Most broker teams use this access to review payments, check loan status, and reconcile commissions activity.

Commissions access is granted in the Admin App. To enable access for a user, follow your standard user management process (see Editing and Disabling Users)

Once granted, the user can view commissions information for the company or Virtual Branch, including:

Commission statements

Commission Splitting access allows a user to create and manage payees, set commission splits on loan accounts, and configure templates for recurring arrangements. This access is more sensitive, as it affects how commissions are distributed internally.

A Principal Owner or Director must email [email protected] to request Commission Splitting access for a user.

Commission Splitting & Payee access gives the user the ability to:

Note: Users in Virtual Branches may not be given Commission Splitting Access.

After access is granted, the user will see the relevant Commissions or Payee Split options appear in Mercury Nexus. If access does not display as expected, confirm that permissions have been set correctly in the Admin App or check for restrictions related to Virtual Branch structures.

If you need help managing commissions access in Mercury Nexus, contact your Partnership Manager or email [email protected].