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Trail Book Transfers
Updated over 3 months ago

Trail Book Transfers enable Connective Full or Former Members to transfer their existing trail commissions to other Connective members or other aggregators. Connective facilitates the transfer of loan account data but does not participate in the sale or negotiation of the trail book.

A $300 + GST fee applies for this service, which will be billed to the party nominated by the parties to the transfer.

All trail book transfers are subject to the terms of the applicable Full Member agreements and require approval from Connective. Some restrictions apply to what loans can be transferred depending on the transfer type. Asset Finance loans cannot be transferred.

Contents:

Transferring a Trail Book within Connective

This section outlines the process for transferring trail books between current Connective Full or Former members.

1. Complete the Assignment Agreement
The internal trail book transfer is initiated using Connective’s Assignment Agreement form. All Directors of both parties must sign the agreement. A copy of the form can be downloaded here: Loan Book Assignment Agreement V.2.pdf

2. Submit the Assignment Agreement
Email the signed Assignment Agreement to [email protected], along with a list of the loan accounts involved in the transfer. It is advisable to download your latest commission statement in Excel format to verify the loan accounts being transferred.

3. Internal Review and Processing
Upon receiving the signed Agreement and the list of loan accounts, Connective will conduct internal checks before proceeding with the transfer. The transfer may be delayed or prevented by the following conditions:

  • Unpaid Connective fees or clawbacks by the Assignor

  • Compliance reviews or prior termination of the Connective Full Member agreement by the Assignor or Assignee

  • An active Tripartite agreement involving the Assignor

  • Missing signatures from all listed Directors on the Assignment Agreement

4. Approval or Decline
Connective will review the transfer request and approve or decline the trail book transfer.

5. Transfer Completion
Once approved, the loan accounts will be transferred. Please allow up to 10 business days for completion, depending on the size and complexity of the trail book.

6. Notification
Connective will notify both parties once the transfer is complete.

Transferring a Trail Book to a different Aggregator

This section outlines the process for transferring trail books from a Connective Full or Former member to a broker accredited with a different aggregator.

Transferring loan accounts to other aggregators is subject to lender approval. Lenders such as ANZ, Macquarie, and Allianz do not approve external transfers. Connective Home Loans cannot be transferred.

1. Submit Transfer Request
The Connective member must authorise the transfer request in writing on company letterhead. This letter must be signed by all current Directors of the Connective Full or Former Member and emailed to [email protected], along with a list of the loan accounts involved in the transfer. It is advisable to download your latest commission statement in Excel format to verify the loan accounts being transferred.

2. Internal Review and Processing
Upon receiving the signed authorisation letters and the list of loan accounts, Connective will conduct internal checks before proceeding. Transfers may be delayed or prevented under the following conditions:

  • Unpaid Connective fees or clawbacks by the Connective member

  • Ongoing compliance reviews or prior termination of the Connective Full Member agreement

  • An active Tripartite agreement involving the Connective Full Member

  • Missing signatures on the authorisation letter

3. Approval or Decline
Connective will review the transfer request and either approve or decline the trail book transfer.

5. Letters of Consent
Connective will authorise and email letters of consent addressed to each lender to the Connective Full or Former Member. Please allow up to 10 business days for the letters of authorisation, depending on the size and complexity of the trail book. It is the responsibility of the Connective Member to pass these letters to the new broker or aggregator.

6. Loan Account Transfer
The new broker or aggregator will contact the respective lenders to request the transfer of loan account data from Connective. Connective does not manage the administration of transferring the loan account data to the new aggregator.

Transferring a Trail Book from a different Aggregator to Connective

This section outlines the procedure for transferring trail books from a different aggregator to a Connective Full or Former Member.

Transferring loan accounts from an external aggregator is subject to both aggregator and lender approval. Lenders such as ANZ, Macquarie, and Allianz do not approve external transfers. The transferring lender must be on Connective’s lender panel.

1. Submit Transfer Request
The Connective Full or Former member must email [email protected] with letters of authorisation signed by the Director of the existing aggregator, consenting to the transfer to Connective. Each authorisation letter must be addressed to the corresponding lenders and include a list of the loan accounts.

2. Internal Review and Processing
Upon receipt of the signed authorisation letters and loan account list, Connective will perform internal checks before proceeding. Transfers may be delayed or prevented under the following conditions:

  • Ongoing compliance reviews or prior termination of the Connective Full Member agreement

  • Missing signatures or incomplete information on the aggregator authorisation letters.

  • Lender declines to approve the loan account transfer

3. Approve or Decline
Connective will review the transfer request and either accept or decline the trail book transfer.

4. Loan Account Transfer
Connective will contact each lender to request the transfer of loan accounts from the existing aggregator to Connective. Please be aware that transfers are subject to lender approval and may take up to 3 months before the trail is paid to Connective.

NOTE: If the transfer also includes data/contacts/CRM, please refer to the following article: Data Transfer - Breakaways Transferring Partial Data to another Mercury CRM.

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