Mercury Nexus is proprietary software, which means we have complete control over the development and functionality. Our locally based developers rely on feedback from our brokers to continually improving our platform.
How do I log a potential bug?
Logging potential bugs is easy, simply:
Click on the Report a bug button, located in the top menu bar of all Mercury Nexus apps.
Provide a title, your email and a description and use any one of the provided tools to highlight the issue.
Hit send to submit the issue.
Our Helpdesk will receive the feedback and begin to triage the issue. Once they’ve been able to effectively replicate the issue and understand what is occurring it can be allocated to the best suited developer to resolve it.
If you are ever having issues raising feedback you can always raise a ticket with the Mercury Helpdesk.