Use this guide to identify why a product rate appears different in your Opportunity, Products section, and merged Credit Proposal Disclosure (CPD).
Rate differences are usually caused by Loan to Value Ratio (LVR) or security values recorded in the Opportunity.
How product comparison rates are calculated
When you run a Product Comparison search, Mercury Nexus displays rates based on:
Loan amount entered in the search
Loan to Value Ratio (LVR) entered in the search
For example:
Loan amount: $1,500,000
LVR: 75%
The comparison results reflect that exact loan amount and LVR combination.
What happens when you apply a product to the opportunity
When you select a product and choose Apply product to opportunity, Mercury adds the product to the Products section of your Opportunity.
At this point, the rate may change.
This happens because the Product section no longer uses your comparison search values. It uses the security and LVR data recorded inside the Opportunity.
Check the security total amount and LVR
If the rate appears higher or inconsistent:
Go to the Opportunity.
Open the Details section.
Review:
Security total amount
Calculated LVR
The rate shown in the Products section is based on this LVR.
Example
Security amount: $800,000
Loan amount: $1,500,000
This creates an effective LVR of 187.50%.
Because the LVR is higher than 75%, Mercury displays the higher rate (for example, 4.15%).
Note: If the Security Total Amount field is greyed out, it is automatically calculated from real estate securities marked Use as Security in the Financials section.
If those values are incorrect or incomplete, your LVR and rate will also be incorrect.
When no security value is entered
If no security value has been entered:
The LVR may display as 0%
The rate may not reflect the actual application scenario
[screenshot: Example of Opportunity with 0% LVR]
Always confirm that your security values are entered correctly before generating your Credit Proposal Disclosure.
Updating the rate manually (if required)
Click here if you need to manually adjust a rate to reflect the correct application scenario.
Only manually adjust rates where appropriate and ensure the CPD accurately reflects the lender’s pricing.
Important: Always confirm that the final rate in your Credit Proposal Disclosure matches the lender's approval pricing before issuing documents to your client.
Why this matters for your credit proposal disclosure
The Credit Proposal Disclosure merges directly from your Opportunity data.
If your LVR or security values are incorrect:
The product rate in the CPD will not match your comparison results
Your disclosure may misrepresent pricing
Always review:
Security values
Calculated LVR
Product rate in the Products section
before generating client documents.
Need help?
If you need help reviewing product rates or Opportunity settings in Mercury Nexus, contact your Partnership Manager or email [email protected].