Adjustments to your commission payments can happen for a number of reasons.
Common reasons for adjustments
The most common reasons for an adjustment are:
Deduction of Advance Payments instalments
Recovery of unpaid Partner Fees
Recovery of Negative RCTI's from prior periods or from Payees (Negative RCTI's arise where the broker owes money to Connective, typically because the value of clawbacks exceeded the value of commission)
Commission Management Fees (for resigned groups only)
Viewing adjustments
Adjustments can be viewed on your commission statements in the Commissions App
For more information about the adjustment please Launch your RCTI Summary and look at the Comments in the Adjustments section.