Use this guide to set up access groups in Mercury Nexus so you can control when and where your team can log in. This helps protect sensitive client data and supports your internal security requirements.
What are access groups?
Access groups let you restrict user access to Mercury Nexus based on:
Time (days, hours, and time zones), or
IP address (specific IPs or CIDR ranges)
You create an access group once, then assign users to it as needed.
Important: You must have Partner-level access to create or manage access groups.
Creating an access group
Open the Admin app.
Select Partner details from the left-hand menu.
Select Access groups from the top menu.
Select + Add to open the Create access group window.
Enter a group name, then choose how access will be restricted:
Time-based access
Select the allowed days, times, and time zone.
IP-based access
Enter the permitted IP addresses or CIDR ranges.
Select Activate rules.
If required, you can activate only time-based or only IP-based rules.
Select Create to save the access group.
Note: You will need Partner Level access to perform this task.
Adding a user to an access group
Open the Admin app.
Select Manage users from the left-hand menu.
Double-click the user you want to update.
Use the Access group drop-down menu to select the relevant group.
Your changes save automatically. Close the tab to exit the user record.
Removing a user from an access group
Open the user record in Manage users.
Select Clear access group from the Access group drop-down menu.
The user will no longer be restricted by access group rules.
What happens next
Once assigned, the access group rules apply immediately. If a user attempts to log in outside the permitted time or IP range, access will be blocked.
Need help?
If you need help managing access groups or user permissions in Mercury Nexus, contact your Partnership Manager or email [email protected].