After submitting the sign-up form, one of our team members will contact you within a few days to confirm if we have everything we need.
We will then commence the process of setting up your Digital Marketing Hub account. This includes:
creating and configuring your account,
setting up your brand and signature,
copying the templates (for Premium subscribers),
configuring the default segments,
and syncing your Mercury Nexus CRM contacts and opportunities to your Digital Marketing Hub account.
We will send you an email with instructions on how to access your account once this are completed.
How do I access the Digital Marketing Hub?
Step 1: Follow the steps in the activation email
Within 48 hours of receiving our email informing you that your Digital Marketing Hub has been set up, you will receive an email from ActiveCampaign to reset your password.
Subject line: ActiveCampaign password reset instructions
Click on the "Update Password Now" button.
Enter your desired password and click "Submit".
Record your password somewhere as you will need it for the first time you log in to the Digital Marketing Hub via Mercury.
Note: If you do not complete this step you will not be able to access your account.
Step 2: Access the Digital Marketing Hub via Mercury Nexus
Log into Mercury Nexus and click on the Marketing Hub tile on the dashboard, as shown below, to access your Digital Marketing Hub account.
The first time you do this, you'll be prompted to enter your account login information; after that, you'll be automatically logged in.
Step 3: How do I use the Digital Marketing Hub?
In addition to face-to-face training provided by our Products Specialist, the Wiki provides a comprehensive range of articles and videos to guide you on everything you need to know to use the Digital Marketing Hub successfully.
It’s a complete guide - from creating simple emails to sophisticated marketing automation that will engage your clients throughout their financial journey. Visit the main menu on the Wiki here to get started.