Consider the below if traveling overseas and wanting to access Nexus as IP address ranges are blocked from some countries for security reasons.
Note: Clients will also not be able to access the Client Centre from these locations
If you are logged into Mercury Nexus from any of the below locations, you will be presented with frequent Connection errors:
Afghanistan
American Samoa
Anguilla
Antarctica
Bhutan
Bonaire Saint Eustatius and Saba
Bouvet Island
Brazil
British Indian Ocean Territory
Central African Republic
China
Christmas Island
Cocos Islands
Cook Islands
Cuba
Djibouti
Dominica
Egypt
Eritrea
Falkland Islands (Malvinas)
France
French Guiana
Gambia
Gibraltar
Greenland
Guinea-Bissau
Holy See (Vatican City State)
Hong Kong
Indonesia
Iran, Islamic Republic of
Iraq
Kiribati
Korea, Democratic Peoples Republic of
Korea Republic of
Malaysia
Marshall Islands
Mayotte
Micronesia ,Federated States of
Montserrat
Nauru
Niue
Pitcairn
Russian Federation
Saint Barthelemy
Saint Helena Ascension and Tristan Da Cunha
Saint Martin (French Part)
Saint Pierre And Miquelon
San Marino
Sierra Leone
South Georgia and The South Sandwich Islands
Svalbard and Jan Mayen
Syrian Arab Republic
Thailand
Tokelau
Tonga
Tuvalu
Ukraine
United Kingdom
Vanuatu
Vietnam
Wallis and Futuna
Western Sahara
In order to use Mercury Nexus from these locations you will need to use a VPN service. This will allow you to connect from a country ip range which is not blacklisted.