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Using the Research app in Mercury Nexus

Learn how to access and use the Research app to find lender documents, product information, calculators and commission schedules.

Updated yesterday

The Research app provides centralised access to lender resources and product information. Use it to support product comparisons, compliance checks and client recommendations.

Access the Research app

To open the Research app:

  • Log in to Mercury Nexus.

  • Select the Research app from your dashboard.

From here, you can navigate to different research tools using the left-hand menu.

What you can access in the Research app

The Research app includes the following sections.

Lender documents

Access:

  • PDF lender documents for download

  • Links to lender portals

Use this section to quickly locate:

  • Application forms

  • Supporting document checklists

  • Policy guides

  • Disclosure templates

This reduces time spent searching across multiple lender websites.

Product information

Review detailed product information including:

  • Interest rates

  • Fees and features

  • Product eligibility criteria

Use this when comparing lender options or validating client scenarios.

Calculators

Access built-in lender calculators to:

  • Estimate repayments

  • Compare product scenarios

  • Assess borrowing capacity

Always verify final figures against lender-specific tools if required.

Security policy information

Review lender security policies, including:

  • Acceptable property types

  • LVR limits

  • Special conditions

This helps confirm whether a property or scenario meets lender criteria before submission.

Lender commission schedules

Access current commission structures for lenders, including:

  • Upfront commission rates

  • Trail commission rates

  • Clawback terms

Important
Commission structures may change. Always confirm the effective date of the schedule.

Lender turnaround dashboard

View indicative lender turnaround times to help:

  • Set client expectations

  • Choose appropriate lenders

  • Manage pipeline timing

Turnaround times are indicative only and may vary.

Best practice tips

  • Check policy information before submitting to avoid rework.

  • Use the turnaround dashboard when managing urgent settlements.

  • Review commission schedules alongside product suitability, not as the primary selection factor.

Need help?

If you need help accessing or using the Research app in Mercury Nexus, contact your Partnership Manager or email [email protected].

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