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How to stop Birthday SMS from sending to a contact
How to stop Birthday SMS from sending to a contact
Updated over 6 months ago

The Birthday SMS feature is included in the Lite Touch and Premium Digital Marketing Hub plans. They are currently sent from your Mercury Nexus account.

You can decide who receives a birthday SMS by ensuring clients have the below information on their contact record in Mercury.

  • Date of birth

  • Birthday SMS category, which is called “MM - sms” is assigned.

Clients who meet the above criteria will receive a “Happy Birthday” text message on their birthday.

If you’d like to stop the Birthday SMS from sending to a contact, just simply unassign this contact from the "MM - sms" category.

Learn how to unassign contacts here.

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