Skip to main content
All CollectionsApply Online / LoanappLender Specific Processes and Errors
Apply Online CBA Error on Submission (LVR too high)
Apply Online CBA Error on Submission (LVR too high)
Updated over 8 months ago

CBA has a number of automatic calculations within their applications. A common CBA error on submission is caused when CBA has calculated the LVR as being too high.

Adjust the LVR

When you send your application data to CBA, they re-calculate the LVR using their own systems and automatically determine if the LMI Threshold too high to proceed.

  1. Go to the Activity tab to find the CBA Error details.

  2. Check the Contract Price in the Security tab is the total amount (Land plus Construction costs).

If you are unable to find the error or if it is not clear, please contact Mercury Helpdesk via email [email protected] or clicking the Wait for the team button in an active chat and the team will be happy to assist.

Did this answer your question?