Please submit a helpdesk ticket or start a chat with our helpdesk team or email [email protected] to have this issue resolved.
AOL “Permission” Error
If you have clicked on the Edit ApplyOnline Application button in an opportunity and see the following error message:
Frequently you get this error due to permission restrictions.
Please contact someone in your Parent company who has partner level access and request for "Admin" access.
If you are accessing Apply Online for the first time you may see a generic error. Please contact the Mercury Helpdesk via [email protected] or select 'Wait for the team' via chat for a resolution.
If you are having trouble starting an Apply Online Application, you can also check out this article.