Images help make your emails more engaging and reinforce your brand identity.
You can upload your own images into Mercury Nexus and use them within your email templates.
Upload an image to your image library
Before inserting an image into a template, you must upload it to Mercury.
To upload an image:
Open the Admin app.
Select Documents from the left-hand menu.
Click + Add.
Browse for the image file on your computer.
Select Image as the folder location.
Click Choose.
Your image will now appear in your Images folder.
Add an image to an email template
To insert an image into an email template:
Navigate to Admin > CRM Settings.
Open an existing email template or create a new one.
Click More Rich in the editor.
Select Insert Image.
Return to the image library and select the image.
Click Copy Image URL.
Paste the image URL into the image field.
Click Insert.
The image will appear in the template. You can:
Resize it
Move it
Align it as required
Replace an existing image in a template
To replace an image:
Select the image in the email template.
Click Replace (double arrow icon).
Paste the new image URL.
Click Replace.
The image will update instantly.
Delete an image from the image library
To remove an image:
Open the Admin app.
Go to Documents > Images folder.
Select the image.
Click Delete.
Important
Deleting an image from the library will break any email templates that use that image URL.
Best practice tips
Use optimised image sizes to improve email load times.
Keep branding consistent across all templates.
Test email templates before sending to confirm images render correctly.
Avoid deleting images currently used in active templates.
Need help?
If you need help managing images or email templates in Mercury Nexus, contact your Partnership Manager or email [email protected].