When you first join with Connective you will complete your Mercury induction training with your Partnership Manager. Your Partnership Manager will work with you to develop a training plan that best suits your business needs. Generally, we find new members require three sessions of 1.5 hours in order to be comfortable lodging loans and navigating the system.

Partnership Managers will provide training for all levels of the business from administration through to Directors. This will ensure all members have the know-how and confidence to navigate Mercury and obtain the information they need, for example, commission reporting, loan tracking, compliance documents, lender updates and more.

If you've not heard from them yet or would like to organise additional training, just contact the Partnership Manager for your state HERE.

You can also visit the online support material by reading through the Connective Wiki.