Connective

My Connective

Welcome to Connective

Accelerator products available to members

Completing your Mercury Training

Get in touch with your Partnership Manager

About Connective

Updating your ACL details or Credit Rep Status

Updating your PI, AFCA or MFAA/FBAA/CAFBA Membership

Use this guide to update your ABN/ACN and business entity details with Connective so your membership records stay current and compliant.

Updating your ABN/ACN

Learn how to update your banking details for membership fees and commission payments in Mercury Nexus.

Update your banking details in Mercury Nexus

Use this guide to update your personal, business and company details with Connective so your records stay accurate and compliant.

Change your Personal Details

Learn how to notify Connective and submit the required documentation when adding or removing a director in your organisation.

Change of directorship – adding or removing a director

A guide to updating your trading name in Mercury and submitting documentation to update your legal company name.

Updating your company name in Mercury Nexus

Learn how Business Owners can onboard a new broker through the Membership Centre in Mercury Nexus.

Onboarding a new Broker in Mercury Nexus

This article explains how to resign a broker in Mercury Nexus and outlines applicable notice periods and workflow steps.

Resigning a broker from your business

Updating your Membership Details

Requirements for Adding Company Pages on LinkedIn

Inviting people to 'like' and 'follow' your Facebook and Twitter business pages

Becoming more personalised on social media

Social Media Marketing Tips

This article explains the types of fees that may appear on your Connective invoice and how they are charged.

Understanding your Connective Fees

Learn how to compare Connective’s commission plans and request a change to the option that best suits your business.

Connective Commission Plans

Commission Management

This article explains how brokers receive, review, and pay Connective invoices, and how to update invoice contact details.

Your Connective invoice

Commissions Plans, Fees, and Billing

State based lenders on the Connective Panel

Learn what to do if your Completed Accreditation ID is missing or incorrect in Mercury Nexus.

Missing or incorrect accreditation Broker ID in Mercury Nexus

Learn how to request, transfer and manage lender accreditations in Mercury Nexus, including uploading documents and tracking status.

Managing your lender accreditations in Mercury Nexus

How to become accredited with Bank SA and Bank of Melbourne

Applying for Accreditations

Connective Communication - What you can expect from us

Using lender logos

Using the Connective Member Logo

Downloading the lender logos terms and conditions

Understanding our Marketing Guidelines

Your Guide to ProfileMe

Learn how to access ProfileMe and use it to support recruitment and team development within your business.

Accessing and using ProfileMe

ProfileMe

Connective Security FAQ

Updating your Email Preferences or Resubscribing

Access up-to-date financial hardship contact details for lenders, including personal and business support lines.

Lender financial hardship contact details

Connective FAQs

Rules for Connective Community

This article explains how brokers can access the Connective Community through Mercury Nexus and troubleshoot common login issues.

Accessing and navigating the Connective Community

Install the Connective Community on your mobile device

Connective Community

Learn how to refer clients to Allianz for General Insurance directly from an Opportunity in Mercury Nexus.

Adding insurance to your offer in Mercury Nexus

Learn how to refer clients to Allianz for insurance via the Mercury Nexus integration while meeting compliance obligations.

Refer clients to Allianz insurance through Mercury Nexus

Accelerators

Find answers and get help from Intercom Support and Community Experts

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