Connective

Install the Connective Community on your mobile device

My Connective

Welcome to Connective

Accelerator products available to members

Completing your Mercury Training

Get in touch with your Partnership Manager

About Connective

Updating your ACL details or Credit Rep Status

Updating your PI, AFCA or MFAA/FBAA/CAFBA Membership

Use this guide to update your ABN/ACN and business entity details with Connective so your membership records stay current and compliant.

Updating your ABN/ACN

Update your banking details in Mercury Nexus

Use this guide to update your personal, business and company details with Connective so your records stay accurate and compliant.

Change your Personal Details

Learn how to notify Connective and submit the correct documents when adding or removing a director in your organisation.

Change of Directorship

A guide to updating your trading name in Mercury and submitting documentation to update your legal company name.

Updating your company name in Mercury Nexus

Learn how Business Owners can onboard a new broker through the Membership Centre in Mercury Nexus.

Onboarding a new Broker in Mercury Nexus

This article explains how to resign a broker in Mercury Nexus and outlines applicable notice periods and workflow steps.

Resigning a broker from your business

Updating your Membership Details

Requirements for Adding Company Pages on LinkedIn

Inviting people to 'like' and 'follow' your Facebook and Twitter business pages

Becoming more personalised on social media

Social Media Marketing Tips

This article explains the types of fees that may appear on your Connective invoice and how they are charged.

Understanding your Connective Fees

Learn how to compare Connective’s commission plans and request a change to the option that best suits your business.

Connective Commission Plans

Commission Management

This article explains how brokers receive, review, and pay Connective invoices, and how to update invoice contact details.

Your Connective invoice

Commissions Plans, Fees, and Billing

State based lenders on the Connective Panel

Missing or Incorrect Accreditation Broker ID in Mercury

Learn how to request, transfer and manage lender accreditations in Mercury Nexus.

Managing your Lender Accreditations in Mercury Nexus

How to become accredited with Bank SA and Bank of Melbourne

Applying for Accreditations

Connective Communication - What you can expect from us

Using lender logos

Using the Connective Member Logo

Downloading the lender logos terms and conditions

Understanding our Marketing Guidelines

Your Guide to ProfileMe

How do I access ProfileMe?

ProfileMe

Connective Security FAQ

Updating your Email Preferences or Resubscribing

Lender 'financial hardship' contact details

Connective FAQs

Rules for Connective Community

This article explains how brokers can access the Connective Community through Mercury Nexus and troubleshoot common login issues.

Accessing and navigating the Connective Community

Connective Community

Adding Insurance to your offer

Insurance: Allianz

Accelerators

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.